Activity Day Information
- Open Courses are groups of mixed abilities and ages either using vouchers or booking direct at £25 per person. Exclusive/Private days are available for 2 or more people. (Open Course Days are not Exclusive Days).
- Open Course days do need to reach a minimum number of people for the day to run.
- Activities are weather dependent, so you are advised to take out your own Personal Accident Insurance and Cancellation Insurance.
- Truth & Trust Adventure reserve the right to postpone or cancel the day due to weather conditions on the day, or any other unforeseen event, an alternative date will be arranged.
- Truth & Trust Adventure will not be liable for any additional cost’s, i.e fuel, accommodation, food, loss of earnings if the day is cancelled.
- Truth & Trust Adventure reserve the right to cancel a day due to irresponsible behaviour.
- Truth & Trust Adventure reserve the right to exclude participants on the day if deemed not to be dressed appropriately for the conditions on the day.
- Truth and Trust Adventure reserve the right to charge a rebooking fee if client cancels a booked date.
£25 pp if cancellation within 24 hrs of Activity Day.
£20 pp if cancellation within 48 hrs of Activity Day.
£10 pp if cancellation within 5 Days of Activity Day.
- Truth and Trust Adventure reserve the right to charge a fee to use a 3rd party voucher after the expiry date.
- Truth & Trust Adventure will not be liable for any loss or damage to your personal belongings.
- As a responsible Outdoor Activity Provider all Adventure Activities from any provider carry a risk of injury or death. This is a participation statement from the British Mountaineering Council. However, these are managed with Generic and Dynamic Risk Assessments to make the activities as safe as possible.
- Failing to arrive at or before the scheduled time will not entitle you to a refund or re booking. There will be no compensation paid for consequential losses, lost or additional travelling expenses or other expenses of a similar nature.
- Truth & Trust Adventure does not supply transport. Your own transport will be required for the whole day. (i.e. a car).
- Parking can be an issue at some locations and activities might be cancelled if safe parking is not possible.
- Under 18’s will need to be accompanied by a Parent or Legally Appointed Guardian.
- All participants are required to complete a consent form. These need to be returned on the day.
- Timings are approximate and may vary depending on activity, weather, group size, ability, time spent having lunch etc (inc meeting, kit up, activities, lunch (not provided) and de-kit).
Force Majeure
18) Neither the Seller nor the Buyer shall be held liable for failure or delay in the performance of its obligations under this Contract, if such performance is delayed or hindered by the occurrence of an unforeseeable act or event which is beyond the reasonable control of either party (“Force Majeure Events”)
18.1) Acts or events constituting Force Majeure Events shall include, but not limited to Act of God, government intervention, directives, or policies.
18.2) The party affected by a Force Majeure Event shall notify the other as soon as soon as reasonably practicable after commencement of a Force Majeure Event.